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BOOKED — MODERN BOOKING SYSTEM FOR BEAUTY PROFESSIONALS

BOOKED is a modern, minimal booking platform designed specifically for independent beauty professionals — lash artists, nail techs, brow artists, and solo studio owners who rely heavily on social media to attract clients but lack a professional, brand-aligned booking experience.

Project • 

Booking SaaS Platform

Role• 

Product Design, UX/UI, Front-End System Design

Tools • 

Next.js, React, Supabase (Auth & Database), JavaScript, HTML/CSS, UX writing, Conversion UX, Figma (concept), API logic

Live prototype • 
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The Problem

Independent beauty professionals face three major challenges when managing bookings:

• Existing tools feel impersonal and visually cluttered
• Policies and studio rules are often hidden or unclear, causing no-shows and disputes
• Booking experiences rarely reflect the artist’s personal brand

This leads to inconsistent client expectations, higher no-show rates, and a booking flow that feels disconnected from Instagram-driven client acquisition.

The Solution

BOOKED reimagines booking as a brand experience.

It combines a calm, mobile-first booking interface for clients with a clean admin dashboard for artists — allowing them to manage services, availability, studio rules, and policies while maintaining a luxury, minimal aesthetic.

Every part of the experience is designed to feel soft, modern, and intentional — reducing friction, increasing trust, and helping artists present themselves professionally online.

Key Features

Client-Facing Experience
• Service selection with pricing and duration
• Real-time availability calendar
• Time slot generation based on studio rules
• Policy acknowledgment before booking
• Minimal, distraction-free checkout flow
• Instant booking confirmation screen

Admin Dashboard
• Weekly availability scheduling
• Service creation and management
• Appointment management
• Editable cancellation, late arrival, and no-show policies
• Booking rules (minimum notice, max days in advance, etc.)
• Calm, mobile-friendly admin UI

UX Strategy

BOOKED follows a quiet-luxury UI approach inspired by modern beauty brands, Apple Calendar, and Notion-style clarity.

Design principles:
• Large spacing and soft cards to reduce cognitive load
• Neutral beige and cream tones for warmth and trust
• Rounded UI to feel welcoming rather than “software-like”
• Clear step-by-step booking flow that feels guided, not transactional

The result is a booking system that feels human, calm, and premium — rather than technical and overwhelming.

The Booking Flow

  1. Client selects a service
  2. Available dates and times are dynamically generated
  3. Client selects a time slot
  4. Booking details are collected
  5. Policies are confirmed
  6. Booking is completed and confirmed

Each step is visually separated to prevent overwhelm and guide the user through the process naturally.

Outcome

BOOKED transforms a basic booking link into a brand-level experience.

It helps independent beauty professionals:
• Look more professional online
• Reduce no-shows with transparent policies
• Increase booking confidence
• Create a calm, trustworthy client journey
• Run their studio operations in one clean system

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